Shipping policy

Shipping fee will apply to all orders at checkout. Additional fees for rural delivery may apply.

Our aim is to dispatch all orders within 2-3 working day of your order. Orders received over the weekend or during public holidays will be dispatched as soon as possible when we re-open for business. If your order is urgent please contact us at skinsmacknz@gmail.com for assistance. 
- All orders are sent via national courier companies. If you have additional delivery instructions, please indicate this in the message box in the shopping cart.  
- Please provide your physical address for shipping as we cannot deliver to PO boxes
- In general, delivery to your door will take no more than 5 working days following dispatch to North Island addresses and 5-10 working days for South Island addresses. Deliveries to rural delivery addresses will usually take one to two days longer. Weekends, public holidays, adverse weather events and infrastructural complications may cause additional delays.

- Orders will be automatically dispatched to the address provided at checkout, please ensure the correct shipping address is supplied. Once your order has been dispatched we cannot change the shipping address. It may be possible for the courier company to redirect your order. Please contact the courier company directly to discuss your options.
- Sorry, we are unable to ship orders to customers overseas